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Customer Service

Penn Stainless Products is dedicated to providing outstanding customer service to all our customers. Each customer receives the personal attention they deserve, so that we are able to deliver quality products in a timely manner. Penn Stainless Products has a solid reputation for providing prompt and accurate answers to all inquiries and concerns. Our knowledgeable team at Penn Stainless Products is committed to making each of our customers feel like they are the most important customer we have!

If you want to open an account with us, please visit our New Customer Page.

Existing Customers
The form links below are intended for Existing Penn Stainless Customers only.  If you have not yet set up an account with Penn Stainless Products, please use the link above instead.

  • Use this link to submit additional ship to addresses
  • If you would like to establish credit and/or submit additional tax forms that you did not provide when you originally set up your account, please use this link.
EMERGENCY SERVICES: Penn Stainless also maintains a truck for emergency deliveries or over-runs to ensure that your stainless requirements are delivered promptly. Emergency service is available 24 hours per day, 7 day per week, 365 days per year. We are standing by to fill your order any time day or night. Full processing capabilities are also available for emergency service.

Contact Number

General Inquires 

- Directions & Hours

- Lost/Missing Pack Slips

- Certification Requests

- Order Status

 800-222-6144 x 6009

Sales Inquires

-  Stocked Items

-   Specific Grade/Size Inquires

800-222-6144 x6002

Invoice Inquires : Tina Bealer

800-222-6144 x3348

Payment/Credit Inquires : Leigh Godshall

800-222-6144 x3331

Call us at 1-800-222-6144 for more information