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Customer Service

Penn Stainless Products is dedicated to providing outstanding customer service to all our customers. Each customer receives the personal attention they deserve, so that we are able to deliver quality products in a timely manner. Penn Stainless Products has a solid reputation for providing prompt and accurate answers to all inquiries and concerns. Our knowledgeable team at Penn Stainless Products is committed to making each of our customers feel like they are the most important customer we have!

If you want to open an account with us, please visit our New Customers Page.

If you are an existing customer, please visit our Existing Customers Page.

EMERGENCY SERVICES: Penn Stainless also maintains a truck for emergency deliveries or over-runs to ensure that your stainless requirements are delivered promptly. Emergency service is available 24 hours per day, 7 day per week, 365 days per year. We are standing by to fill your order any time day or night. Full processing capabilities are also available for emergency service.

Emergency Service Grades PDF

Customer Service Contact Numbers:

General Inquires
  • Directions & Hours
  • Lost/Missing Pack Slips
  • Certification Requests
  • Order Status
800-222-6144 x6009
Sales Inquires
  • Stocked Items
  • Specific Grade/Size Inquires
800-222-6144 x6002
Invoice Inquires: Tina Bealer800-222-6144 x3348
Payment/Credit Inquires: Leigh Godshall800-222-6144 x3331