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New Customers

Penn Stainless is dedicated to providing unsurpassed quality and service to our customers.  Please see the tabs below for links to all of the forms you need to get started, as well as a quick overview of a few of our services that help make us unique in the industry.

Credit Application


Start Here

See below for an overview of our new customer forms.  All hard copy forms should be emailed to acct@pennstainless.com or faxed to 215-536-3101.  Also, for your convenience, our New Customer Profile form can be filled out and submitted online.

Step 1: Please fill out our New Customer Profile Form (also available in PDF Format).

Prior to establishing an account with Penn Stainless, we request that you fill out our Customer Profile Sheet. This form includes billing address, delivery address, and delivery preference information. Please fill out this form as completely as possible, and be sure to include all special delivery requests including mill test report requests, special markings, and available delivery hours.

This form will help us better serve you. This data is collected and maintained as part of your account template so that we can fill your order each time to your precise requirements.

If you have multiple shipping locations, it would be helpful if you could provide this information for each location.

Step 2: If you would like to establish credit, please fill out our Credit Application (PDF Format)

Penn Stainless regularly offers open terms for our customers. Please note that credit reviews generally take 3 days to complete.  Also, you are welcome to substitute your own company credit form as long as it incudes one bank and three commercial references.

Step 3: If applicable to you, please email or fax us a copy of your State Tax Exemption Form.

Step 4: Please fill out and return our  Terms & Conditions PDF

Quality & Service

Penn Stainless is dedicated to providing unsurpassed quality and service. Beyond our expansive inventory and extensive array of in-house processing services, we like to highlight for our new customers a few of our extra capabilities that help make us unique in the industry.

  • 24-7 Emergency Service - Please visit our 24-7 Emergency Service page to learn more.
  • Rapid Delivery Team -  Penn Stainless can offer same day ship for many of our items as standard practice.  In addition, we have a Rapid Delivery Team available to help rush your custom orders through our facility.
  • Specialty Products Division -  If you need hard to find products that require specialty processing, let us know!  Even if we don’t have your item in stock, we can help!  We will leverage our creating thinking, 30 years of technical expertise, and our expansive network of suppliers to deliver to your requirements.

Also, we encourage you to visit our ISO 9000 certified facility to learn more about our dedication to quality.