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New Customers

Penn Stainless is dedicated to providing unsurpassed quality and service to our customers.  Please see the tabs below for links to all of the forms you need to get started, as well as a quick overview of a few of our services that help make us unique in the industry.

Start Here

Step 1: Please fill out our New Customer Profile Form. This form has 3 sections:

  1. The first section requests your contact information and billing address.
  2. The second section requests your customer profile information, including your delivery hours, receiving capabilities and quality documentation preferences. We use this information to ensure delivery of your product to your exact specifications and so be sure to include all special requests.
  3. The third section requests your payment preferences, and provides the option to apply for credit and/or upload tax exempt forms. Penn Stainless regularly offers open terms for our customers. Credit reviews generally take 3 business days to complete.

Step 2 (Optional): For our new customers that already filled out the New Customer profile form in step 1 above, but were not ready to submit the credit app and/or tax form at that time, you may click here to access our standalone credit app/tax form upload.

Quality & Service

Penn Stainless is dedicated to providing unsurpassed quality and service. Beyond our expansive inventory and extensive array of in-house processing services, we like to highlight for our new customers a few of our extra capabilities that help make us unique in the industry.

  • 24-7 Emergency Service - Please visit our 24-7 Emergency Service page to learn more.
  • Rapid Delivery Team -  Penn Stainless can offer same day ship for many of our items as standard practice.  In addition, we have a Rapid Delivery Team available to help rush your custom orders through our facility.
  • Specialty Products Division -  If you need hard to find products that require specialty processing, let us know!  Even if we don’t have your item in stock, we can help!  We will leverage our creating thinking, 30 years of technical expertise, and our expansive network of suppliers to deliver to your requirements.

Also, we encourage you to visit our ISO 9000 certified facility to learn more about our dedication to quality.